購物車 0

退換貨原則(絕對嚴肅)

1. 收到商品後,若發現缺誤(如缺頁或製作缺失),可向月樹要求退款或更換商品。

2. 必須在收到商品三天內,電郵至moontreehouse@gmail.com提出退款或更換商品要求。

3. 必須在收到商品七天內,將商品寄回月樹。

4. 寄回商品必須保持原貌(無眉批或唇印),並且必須將原包裝和附件一併寄回。

5. 月樹將在收到退貨後,全額退款或寄出更換商品。

Return policy (absolutely serious)

1. Moontree offer refund or exchange for items which are found to be faulty (but not guilty), eg. missing pages or manufacturing defects, upon arrival.

2. Refund or exchange requests must be submitted via email to moontreehouse@gmail.com within 3 days of receiving the items.

3. Items must be returned within 7 days of receiving them.

4. Items must be returned in original condition (no written remark or lipstick mark) and with all original packaging and accessories.

5. A full refund will be issued or an exchanged item will be shipped once Moontree has received and processed the returned item.