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隱私權原則

我們認真對待客戶的隱私,我們將僅收集、記錄、保存、存儲和使用您的個人信息,如下所述:
 數據保護是有關信任的問題,您的隱私對我們很重要。因此,我們將按照本隱私政策,處理您的姓名和與您有關的其他信息。我們只會收集有必要的信息,且只收集與交易相關的信息。我們根據法律要求或收集目的,來保留您的信息。
 您可以訪問我們的網站moontree.easy.co並瀏覽,無需提供個人資料。 在訪問我們的網站期間,您可保持匿名。除非您在我們的網站上註冊帳戶並登錄,否則我們無論如何也不會識別您。
 Moontree不向第三方出售、分享或交易我們在線收集的客戶個人信息。
 在線收集的個人信息將根據您的授權和同意,僅在我們公司及與收集目的相關的第三方披露。例如,您在我們網站上選購產品進行的銷售交易。

當您註冊Moontree帳戶時,我們收集的個人信息可能包括您的:
 姓名
 郵寄地址
 電郵地址

當您在Moontree網站購物時,我們收集的其他個人信息可能包括:
 電話號碼
 手機號碼
 郵寄地址
 信用卡詳細信息(可選)和付款方式

我們向您收集來的必要個人信息,將依以下目的在我們公司及第三方使用或分享:
 遞送您從我們的網站購買的產品。例如,我們會將您的姓名和地址傳遞給第三方如快遞服務公司或供應商,以便將產品交付給您;
 通知您產品的遞送進度及客戶支援;
 為您提供相關的產品信息;
 處理您的訂單,並通過我們的網站為您提供服務和信息;
 允許我們管理您的註冊帳戶;
 驗證及執行您的線上金融交易。例如,您通過我們網站進行的付款將由我們指定的代理處理。為了進行您選擇的銷售交易,向這些數據處理代理人,如我們指定代理人披露信息是必要的。

我們可能會存儲您的實際訂單詳情,但基於安全考慮,我們無法直接檢索。然而,您可以登錄您的網站帳戶來讀取此信息。您可以查看已完成或已遞送訂單的詳細信息,以及管理您的地址、銀行信息和您可能已訂閱的電子報。請保密處理自己的個人數據,不向未經授權的第三方提供。對於任何盜用密碼的行為,我們不承擔任何責任,除非這種盜用是我們的失誤造成。

Privacy Policy

We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.
 Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
 You can visit our website, moontree.easy.co and browse without having to provide your personal details. During your visit to our website, you may remain anonymous and at no time would we be able to identify you unless you have registered an account with us on our website and have logged on with your user name and password.

Moontree does not sell, share or trade customer’s personal information collected online with third parties.
 Personal information collected online will only be disclosed within our corporate group and to third parties for the purposes for which it was collected, as authorised and consented by you. For example, the conduct of a sales transaction of a product of your choice on our website.

When you register a Moontree account, the personal information we collect may include your:
 Name
 Delivery Address
 Email Address

When you make a purchase on the Moontree website, the additional personal information we collect may include:
 Telephone Number
 Mobile Number
 Delivery Address
 Credit card details (optional) and payment methodology

The mandatory personal information we collect from you will be used and or shared within our corporate group and to third parties for one or the following purposes:
 To deliver products that you purchase from our website. For example, we may pass your name and address on to a third party such as our courier service company or supplier of choice in order to make delivery of the product to you;
 To inform and update you on the delivery of the product and for customer support purposes;
 To provide you with relevant product information;
 To process your orders and to provide you with the services and information offered through our website and which you may request;
 To allow us to administer your registered account with us;
 To verify and carry out financial transactions in relation to payments you may make online. For example, payments that you make through our website will be processed by our appointed agent. Disclosure to these data processing agents such as that of our appointed agent in this context is necessary for the purpose of conducting the sales transaction that you have opted for.

Your actual order details may be stored with us but for security reasons, cannot be retrieved directly by us. However, you may access this information by logging into your account on the website. Here, you can view the details of your orders that have been completed, those which are to be dispatched as well as administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for any misuse of passwords unless this misuse is through our own fault.